Clear, transparent, and comprehensible
Payment & Shipping
Here you'll find all important information regarding payment, shipping costs, delivery zones, and parcel tracking. It is important to us that you know exactly what to expect before placing an order.
Note: The design of this page has been revised for better readability and orientation. The content of the following legal text remains legally binding.
Briefly & clearly explained
- Germany: Most products are shipped free of charge.
- Special items: A few larger or more elaborate products have shipping costs even within Germany.
- Abroad: Shipping costs depend on the destination country and whether your order is shipped as a merchandise shipment or parcel.
- Always with tracking: You will automatically receive a tracking number and can track your delivery at any time.
Germany
| Product type | Merchandise shipment | Parcel |
|---|---|---|
| Standard products | €0.00 | €0.00 |
| Special products | €4.50 | €6.50 |
Europe – European Union (EU)
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus
Merchandise shipment: €7.90 | Parcel: €16.90
Europe – Non-EU (nearby countries)
Andorra, Liechtenstein, Monaco, Norway, San Marino, Switzerland, United Kingdom, Vatican City
Merchandise shipment: €8.90 | Parcel: €24.90
Europe – Non-EU (distant countries)
Albania, Bosnia-Herzegovina, Iceland, Kosovo, Moldova, Montenegro, North Macedonia, Serbia, Turkey, Ukraine
Merchandise shipment: €9.90 | Parcel: €29.90
North America
Canada, United States of America
Merchandise shipment: €11.90 | Parcel: €34.90
Oceania
Australia, New Zealand
Merchandise shipment: €12.90 | Parcel: €44.90