Privacy Policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data (Privacy Policy) is neither legally nor contractually required. You are not obligated to provide it. Failure to provide it will have no consequences. "Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information. Each time you access our site, your browser transmits data to our web host (e.g., name of the page accessed, date and time, IP address, amount of data transferred, requesting provider). This processing is carried out in accordance with Article 6(1)(f) GDPR to ensure the smooth operation of our website and to improve our services.
Responsible
The contact details of the responsible party can be found in our legal notice .
Contact us via email
When you contact us by email, we process your data (name, email address, message) solely for the purpose of handling your inquiry. The legal basis for this processing is Article 6(1)(b) GDPR if the inquiry is necessary for the performance of a contract; otherwise, it is Article 6(1)(f) GDPR. Your data will be deleted after the process is completed, unless statutory retention periods apply.
Customer account
When you open a customer account, we process your data with your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time; your account will then be deleted.
Orders
When you place an order, we process your data only for the purpose of processing and fulfilling the contract (Art. 6 para. 1 lit. b GDPR). Data is only shared with shipping providers, payment providers, and IT service providers, to the extent necessary.
Newsletter
With your explicit consent (Art. 6 para. 1 lit. a GDPR), we use your email address to send you newsletters. You can withdraw your consent at any time. We use an email service provider based in the USA for sending these newsletters. Data transfer is based on EU standard contractual clauses.
Payment service provider
We use external payment service providers (e.g., PayPal, Klarna, Amazon Pay). All transactions are subject to the data protection regulations of the respective providers. Further information can be found in the providers' privacy policies.
Cookies
Our website uses cookies. These are used to provide our services in a user-friendly and secure manner. Technically necessary cookies may be set without your consent (Art. 6 para. 1 lit. f GDPR). For all other cookies, we obtain your consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Section 25 TTDSG. You can withdraw your consent at any time and delete cookies in your browser settings.
Tracking & Plugins
We use Google Tag Manager, social media plugins (Shariff solution), and YouTube integrations. This may involve the transfer of personal data (e.g., IP address) to providers in the USA. This is based on standard contractual clauses issued by the EU Commission.
Storage duration
Personal data will only be stored for as long as is necessary for the fulfillment of the contract or as required by statutory retention obligations.
Your rights
You have the following rights under Articles 15–20 of the GDPR: access, rectification, erasure, restriction of processing, and data portability. Furthermore, you have the right to object under Article 21 of the GDPR.
Right of appeal
According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. The competent authority is the data protection authority in your place of residence or the authority responsible for us.
Right to object
You can object to the processing of your personal data based on Article 6(1)(f) GDPR at any time if there are grounds relating to your particular situation. If the processing is for direct marketing purposes, you can object at any time.
Last updated: September 8, 2025